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LFX Insights

IT Service Management Tools

Tools for managing IT services across organizations – including asset tracking, helpdesk ticketing, license management, CMDB functionality, and ITIL-based workflows.

11 projects

7,457 contributors

$247M

GLPI

GLPI is an open source IT asset management and help desk system that enables organizations to manage their IT infrastructure. It provides features for inventory tracking, ticketing, license management, and IT service management (ITSM) following ITIL best practices.

Contributors

3,280

Organizations

164

Software value

$47M

MeshCentral

MeshCentral is an open source, web-based remote computer management and monitoring solution that allows users to manage and control computers and devices across networks. It provides remote desktop access, file transfers, terminal access, and device management capabilities through a centralized web interface.

Contributors

2,470

Organizations

159

Software value

$14M

Checkmk

Checkmk is an open source IT infrastructure monitoring solution that provides comprehensive monitoring of servers, applications, cloud services, containers, storage, databases and networks. It combines the flexibility of custom plugins with enterprise scalability and a modern web interface.

Contributors

813

Organizations

92

Software value

$65M

Centreon

Centreon is an open-source IT infrastructure monitoring and observability platform that provides real-time monitoring of applications, networks, and systems. It offers features like performance tracking, alerting, reporting, and visualization through a web interface to help organizations ensure service reliability and optimize IT operations.

Contributors

565

Organizations

27

Software value

$46M

OTOBO

OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://otobo.io/

Contributors

329

Organizations

35

Software value

$74M

Helpdesk

Modern, Streamlined, Free and Open Source Customer Service Software

This project hasn't been onboarded to LFX Insights.

Official Bugzilla Bug Tracking System

Official repository for the Bugzilla bug tracking system. Report bugs to https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla&format=__default__ . Main website:

This project hasn't been onboarded to LFX Insights.

RT

Request Tracker, an enterprise-grade issue tracking system

This project hasn't been onboarded to LFX Insights.

Znuny LTS

Znuny/Znuny LTS is a fork of the ((OTRS)) Community Edition, one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management.

This project hasn't been onboarded to LFX Insights.

iTop

A simple, web based IT Service Management tool

This project hasn't been onboarded to LFX Insights.

osTicket

The osTicket open source ticketing system official project repository, for versions 1.8 and later

This project hasn't been onboarded to LFX Insights.
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